Some of your suppliers might have recurrent problems to maintain the quality standards you require.
Other (or the same) suppliers repeatedly do not keep to the promised lead times and delivery dates.
The supplier’s service or after-sales service might be insuffient.
The supplier does not provide timely information about changes of its product portfolio, in particular EOL (End-of-Life) information of particular products.
The supplier does not adhere to international rules and legislation, such as REACH, Dodd-Frank Act Section 1502, RoHS, WEEE and others.
Some suppliers are aware of their shortcomings, but do not dispose of the means and knowledge to overcome them.
Where we can help...
We audit the Quality Management System and the logistics operations of the concerned supplier(s) with focus on the observed deficiencies and provide a Gap Analysis against Best Practices.
We work out an action plan with timeline to overcome the respective shortcomings and support the supplier(s) in its implementation.
We help to introduce CIP (Continuous Improvement Process) for suppliers who wish to do so.
We monitor the suppliers’ performance regarding product quality, service level and adherence to product-related rules and legislation.
We observe changes in the suppliers’ product portfolio, in particular the EOL status of specific products, and communicate related information to our customers.
Even if you have no direct access to your suppliers, because they are far away from your production site, you can improve their performance through the services we offer.
You can save time and money through reduced quality issues and delivery problems.
You can avoid difficulties in your own production caused by non-conform products and products arriving late at your site.
Services as described above we typically carry out on request from the customer, but also the supplier can invite us to support him in solving his quality and/or delivery problems.
Depending on the complexity and extent of the observed problems, we provide a fixed- price offer for auditing the supplier’s Quality Management System and logistics operations, comprising process analysis, Gap Analysis and action plan with timeline.
Subsequent services, such as implementation of the items described in the action plan, introduction of CIP and other services will be quoted based on the expected work volume.